Runara Privacy Policy

Last updated: July 25th, 2018

Our Privacy Policy

You take online privacy seriously, and so does the Runara, Inc. group of companies (which includes Runara and associated companies, collectively “Runara, Inc.”). The terms “we,” “our,” and “us” in this Notice refer to Runara, Inc. and its family of companies.

Our Online Privacy Notice (the “Notice”) describes the information we collect from and about you during your visit to our online interfaces (websites and mobile applications) owned or controlled by us (the “Site”). It also describes how we use information about you, with whom we share it and how we protect it. This Notice applies only to those Runara, Inc. interfaces that link directly to this Notice.

It's important to know that our websites may contain links to third party sites not controlled by Runara, Inc. or covered by this Notice. We recommend that you check the privacy statements of other sites you visit before providing any personal information.

Personal Information We Collect

We collect Personal information for Runara, Inc. Identifiable Information ("PII") about you from the information you provide to us when you visit our websites. The information we collect will depend on the Site you visit. This information may include, but is not limited to:

  • Name
  • Address
  • Phone numbers (including mobile)
  • Email address
  • Internet Protocol (IP) Address and/or domain
  • Geo-location of your computer or mobile device

We use personal information collected online for various functions, which may include:

  • processing your request for services, products or information
  • improving our customer service and products
  • servicing your account
  • facilitating your participation in online activities.

For example, we may use the information you provide when you complete an online application for a product or service in order to process and evaluate your application. If you request product information, we may use the information you provide to mail you information you request.

We may also use the information you provide to contact you regarding your account. In addition, we may collect and use information for analytic purposes, market research or for marketing purposes, as allowed by law.

How Personal Information Is Shared

We may share the personal information we collect about you with third parties, such as companies performing services on our behalf to provide the products or services you have requested.

As permitted by law, we may also share information collected about you with companies with whom we have formal agreements to offer you products and services.

We may share information about you with our affiliates (other companies in the Runara, Inc. family) and with nonaffiliates for analysis, market research and marketing purposes as allowed by law.

We may disclose your personal information as otherwise permitted or required by law.

Information collected via Cookies

We use a variety of technologies, including cookies, to collect information about your online/mobile activity when you visit our website. Cookies are small text files that a website server stores on your computer or device. They’re typically used to remember your account login preferences, monitor website traffic, provide customer support like live chat and help us better customize our site for your individual preferences.

You can disable cookies by making the appropriate selection from your browser options to inform you when cookies are set or to prevent cookies from being set. However, if you choose to disable or delete cookies, you may limit the functionality we can provide when you visit our site.

Online Behavioral Advertising (OBA) on Third Party Sites

There are two ways we use OBA on third party websites and mobile apps that are not affiliated with Runara, Inc..

Interest‐Based Advertising

The third parties we contract with may use cookies or other technologies to gather interest-based information to customize the ads you see. Neither the third parties nor Runara, Inc. collects any personRunara, Inc. identifiable information (PII) through these cookies. We may also use aggregate data to display ads or content that may interest you.

Runara, Inc. has adopted the use of the AdChoices Icon (also known as the Advertising Option Icon) on our interest-based advertising (excluding ads appearing on platforms that do not accept the icon). You can click the AdChoices Icon to learn more and control whether or not you receive this type of advertising from participating companies.

Device-Based Advertising

We also use device information, particularly in mobile advertising, to help deliver our ads and measure ad campaign effectiveness. Runara, Inc. and the companies we work with won’t collect any personRunara, Inc. identifiable information (PII) but may collect your device information when you visit one of our sites or see our ads. Compiling and comparing this information creates a unique ID for individual devices and can be "matched" to the same information on other sites or mobile applications. Some companies we work with are also able to associate related devices into households based on common characteristics, such as IP addresses.

"Do Not Track" Signals

We do not respond to Web browser "Do Not Track" signals at this time. To prevent Runara, Inc. or third parties from tracking, you can access your browser settings and disable or delete your cookies.

Changing or Updating Your Personal Information

If you have questions about personal information you provided on a Runara, Inc. website, select the "Contact Us" link – found in the navigation menu – or log into your Runara account and select Account Information to edit your personal information or your Runara, Inc. account and select My Profile to edit your personal information.

Security Of Your Personal Information

We restrict access to the personal information obtained from our website to only those employees, agents and contractors who need it to do their jobs. We maintain administrative, technical, and physical safeguards designed to protect your personal information. Your passwords are never stored in their plaintext forms, and all stored data is encrypted after entry to further safegaurd your information.

Additionally, companies that provide online services on our behalf are required by contract to protect customer information. They are only allowed to use the information they collect for the purpose of providing the services that we have contracted to them.

Personal Information About Children

We do not knowingly collect or maintain personal information about children under the age of 13 unless the personal information is provided by a parent, legal guardian or authorized adult. Our websites are not intended for children under 13. Visit the Federal Trade Commission website for more information on the Children’s Online Privacy Protection Act (COPPA).

Public Forums Available On Our Sites And Social Media

Public forums are available on our Sites, and they may include text, photographs and videos that are accessible to the general public. Unless we tell you otherwise, any information you disclose in these areas may become public information.

We also provide experiences through social media sites such as Facebook, Twitter, LinkedIn and YouTube. Any and all information you share on these Social Media sites is visible to any visitor to these sites. Refer to each social media site for their Terms of Use and Privacy Policies.

You should use caution when deciding to disclose personal information in these areas.

Changes to this Notice

This Notice is effective July 25th, 2018. We reserve the right to alter this Notice at our discretion. Any change to this Notice will be posted on our web properties in a timely manner.